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• Throughout Merseyside
• Posted 12th Jan 2012
• 
• Posted by: ACS Recruitment Consultants Ltd
• Salary: 16000-20000 Per Annum
• Job Type: Permanent
• Address: Liverpool
  
• Reference: s0wefedf
• This job has been viewed 362 times since it was posted.

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Job Description

Trainer GBP16,000 - 20,000

Role Purpose:

Design, facilitate, evaluate and validate training within the business in accordance with company processes, procedures and legislative guidelines under direction of the Training & Development Manager.

Key Responsibilities & Accountabilities:

• Design training sessions as required to meet business needs as per work allocated via Training & Development Manager

• Work with the Training Team to solve specific training problems, either on a one-to-one basis or in groups

• Facilitate training using Learning Styles Reports to ensure training meets the needs of each trainee

• Review and amend all training documentation as and when required in accordance with procedural updates and legislative guidelines

• Store and destruct where applicable all training documentation in accordance with ISO 27001 and Data Protection Act 1998

• Create further Training Needs Analysis if an additional training need is identified.

• Working as part of the Training Team to produce and facilitate training to relevant parties in an organisation all levels of the business.

Key Skills:

• Contact Centre experience preferable

• Experience of working within the realms of performance management.

• Knowledge of the Data Protection Act and other relevant legislation

• Effective verbal and written communications skills

All Applicants will be reviewed within the next working day and successful applicants will be acknowledged within 2 working days.

ACS Recruitment Consultants Ltd was established in 1983. We are the market leader within Legal Recruitment and we specialise in the placement of Qualified Solicitors, Legal Executives, Paralegals, Legal Secretaries and Support Staff at all levels.

To apply, please click the apply button below to submit a copy of your CV.